Fyndd Privacy Notice

Fyndd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our clients and suppliers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

About Us

Fyndd Limited is a private limited company registered in Scotland.

  • Registration number: SC734739

  • Registered address: 2 Coates Crescent, Edinburgh, EH3 7AL

  • General enquiries: hello@fyndd.co.uk | 0131 210 0150

About This Notice

This Privacy Notice explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

Personal Information We Collect

Depending on our relationship with you, we may collect some or all of the following:

  • Name(s)

  • Date of birth

  • Gender

  • Address

  • Email address

  • Telephone number

  • Business name

  • Job title and profession

  • Information about your requirements, including budgets

How We Collect Personal Information

We collect personal information when:

  • You contact us via a form on our website

  • You contact us by phone or email regarding our services

  • You contact us via social media regarding our services

  • You are a current or previous client of Fyndd Limited

We may also receive information indirectly, for example:

  • A trusted supplier passes on your details so we can contact you

  • Your details are shared with us by a professional you work with (e.g. your lawyer, estate agent, or financial advisor)

How We Use Your Personal Data

Under UK GDPR, we must have a lawful basis for using personal data. This may be because it is necessary for a contract, you have given consent, or it is in our legitimate business interests.

We may use your personal data for:

  • Providing and managing your account

  • Supplying our services to you

  • Communicating with you (e.g. responding to emails or calls)

  • Sending you information by email that you have opted in to (you may unsubscribe at any time)

  • Meeting legal obligations (e.g. court orders or requests from authorities)

With your permission, we may also use your personal data for marketing purposes (such as newsletters). You will never receive unlawful marketing or spam, and you can opt out at any time.

Who We Share Your Information With

  • We will never share your personal data with third parties for marketing purposes.

  • We may share your details with trusted third parties (such as lawyers, estate agents, or financial advisors) where you have given consent.

How We Store Your Information

We take data security seriously and use the following measures:

  • Physical data is kept in locked filing cabinets

  • Digital data is stored on secure, password-protected devices

  • Google Drive is used only for essential business purposes and is password-protected

All personal data is stored and transferred within the UK, under UK GDPR.

How Long We Keep Your Information

We only keep your personal data for as long as necessary:

  • Clients: For the duration of the contract and for five years afterwards

  • Mailing list: For up to two years

Your Data Protection Rights

You have the right to:

  • Access – request copies of your personal data

  • Rectification – ask us to correct or complete data

  • Erasure – request deletion of your data in certain cases

  • Restrict processing – limit how we use your data in certain cases

  • Object – object to our processing in certain cases

  • Data portability – request transfer of your data to another organisation or to you

You will not be charged for exercising your rights. We must respond within one month.

To exercise your rights, contact us:

  • Email: hello@fyndd.co.uk

  • Telephone: 0131 210 0150

Contacting Us

If you have any concerns about how we use your personal information, please contact:

Jamie McNeill

  • Email: jamie@fyndd.co.uk

  • Telephone: +44 7802 707455

Or you can complain to the ICO:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk

Changes to this Privacy Notice

We may update this Privacy Notice from time to time, for example if the law changes or if we update our business practices.